AnlaShokGrey
Regular
Hey, gang, I'm curious to know how you've found the condition of the books (and other merchandise) you've been receiving from Cafe Press. Specifically, have your books been shipped in oversized boxes with plenty of bubble wrap to protect them, or are you getting single volumes shipped with just a thin wrapping of cardboard around them, and getting books with dented corners?
My volume one - which was the only thing I ordered at the time - came in a nice, large box, with bubble wrap, and was in pristine condition. Volumes two and three, however, even though they were ordered with additional merchandise (which you'd think would necessitate a larger box), came with a thin wrapping of cardboard taped around each. This wasn't a rigid, single-book box like you get from Amazon - it was more like the cardboard you get when you cut down a large box with an exacto knife, and cut just enough to fit around the single book and wrap it tight with packing tape. In other words, like merely a 'skin' around the book, with no padding to protect it. The other merchandise came under separate cover, but if they had used a larger box and sent everything together, I'd have avoided the dented corners I've gotten with both volumes two and three (three was quite damaged, sad to say).
Cafe Press offered to replace volume two when I called about it. Since it wasn't that bad, guilt prevented me from accepting a second copy from them. I did, however, ask them to note in my account that I want subsequent shipments to be in large boxes with bubble wrap. Having received volume three last night, in the same kind of packaging as volume two - and with much worse damage - I'm moved to find out how everyone else's experiences have been.
My volume one - which was the only thing I ordered at the time - came in a nice, large box, with bubble wrap, and was in pristine condition. Volumes two and three, however, even though they were ordered with additional merchandise (which you'd think would necessitate a larger box), came with a thin wrapping of cardboard taped around each. This wasn't a rigid, single-book box like you get from Amazon - it was more like the cardboard you get when you cut down a large box with an exacto knife, and cut just enough to fit around the single book and wrap it tight with packing tape. In other words, like merely a 'skin' around the book, with no padding to protect it. The other merchandise came under separate cover, but if they had used a larger box and sent everything together, I'd have avoided the dented corners I've gotten with both volumes two and three (three was quite damaged, sad to say).
Cafe Press offered to replace volume two when I called about it. Since it wasn't that bad, guilt prevented me from accepting a second copy from them. I did, however, ask them to note in my account that I want subsequent shipments to be in large boxes with bubble wrap. Having received volume three last night, in the same kind of packaging as volume two - and with much worse damage - I'm moved to find out how everyone else's experiences have been.
