Re: Today\'s dvd day!
Jamie:
My comments on buying from Canada notwithstanding, Digital Eyes has been my regular on-line source for DVDs for years. Their prices are not always the
cheapest, but they give good value and their customer service is simply the best.
Before DVDs arrived I used to buy my laserdisc from Mark and company at Digital Eyes. During the transition between formats I once accidentally ordered a film that was only being released on laser, thinking I had ordered a DVD. It was one title out of five on that order. On a Sunday afternoon, while he and his crew were in the office packing orders for shipment, Mark happened to come across my four DVDs and one LD. He called me at home and asked if I had meant to order a laserdisc, since he knew I had only ordered DVDs in the previous several months. Somehow I don't think that Amazon.com would have done the same.
I was also the first-ever recipient of a Digital Eyes Gift Certificate - which at the time didn't exist. My then-boss wanted to give me a personal bonus for some extra work I'd done, so she got me to write down the url for the website where I bought my DVDs. (I had them shipped to the office in those days.
) She claimed she needed it for her brother who had just bought a DVD player. Instead she went to the site and found their phone number, then called to find out how to do a gift certificate. They had never thought of doing one, and had no mechanism in place for creating one. But they invented one that same afternoon and called her back with the details. A few weeks later I received it in the mail.
Being out of work for most of the last year I've hardly bought a single DVD
anywhere, but as I rebuild my finances I certainly intend to send more and more of my business Mark's way. (Heck, I still have a couple of hundred frequent buyer's points to use up.)
Thanks for endorsing DE, and reminding me to do the same.
Regards,
Joe
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Joseph DeMartino
Sigh Corps
Pat Tallman Division
joseph-demartino@att.net
